Certificate III in Business

Course Code: BSB30120

Duration: 26 wks (including holidays)

Location: Melbourne and Hobart

Intake: Monthly

Fee Type: Government Funding, Concession, Full Fee

FEES: Please visit  Cost   CAC-Indicative-annual-tuition-fee


This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Employment Pathway

On completion, students will be able to make informed choices about employment or education pathways. Pathways could include further training,  employment, or voluntary work to provide person centred support in the role of

  • Word processing operator
  • Information officer
  • General Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Customer service officer

Course Delivery

Delivery is on online with tutorials, analysis of case studies, interactive learning including discussion on key points, presentation. Simulated workplace environment is created to provide learners with business or industry learning environment simulated as companies.

This course is a full-time 26 weeks’ program which includes 22 weeks of online full time study (440 student contact hours), and 4 weeks of study breaks (public holidays, re-assessment weeks and terms breaks).

Assessment Method

Assessment methods are flexible, valid, reliable and fair.

Assessment strategies include:
• Questions and answers
• Observation and Demonstration
• Report
• Case Study
• Research Project
• Project Planning
• Data Analysis
• Scenario Analysis

Pathways Information

Further training pathways from this qualification may lead to

  • BSB40120 – Certificate IV in Business
  • BSB51918 – Diploma of Leadership and Management

Course Structure

Students will need to complete the following 13 units of competency to attain the qualification include 6 core unit and 7 electives.

Unit CodeUnit NameElective or Core
BSBCRT311Apply critical thinking skills in a team environmentC
BSBPEF201Support personal wellbeing in the workplaceC
BSBWHS311Assist with maintaining workplace safetyC
BSBSUS211Participate in sustainable work practicesC
BSBTWK301Use inclusive work practicesC
BSBXCM301Engage in workplace communicationC
BSBTEC301Design and produce business documentsE
BSBWRT311Write simple documentsE
BSBPEF301Organize personal work prioritiesE
BSBXTW301Deliver and monitor a service to customerE
BSBESB302Develop and present business proposalsE
BSBCRT412Articulate, present and debate ideas.E

*Conditions apply

All fees are valid for 2022. Fees may change during the students’ course of study. Please refer to individual course information for text book and material fees where applicable. For Full Fee Paying Students CAC will not accept more than $1000 from each individual student prior to the commencement of the course.
For student eligible for Government Funding: Training services are provided to eligible individuals with funds made available by the Victorian and Commonwealth funding. Pursuing the courses under Victorian Training Guarantee may impact your access to further government subsidised training. Individuals with disabilities are encouraged to access government subsidised training.


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