Certificate III in Business

Course Code: BSB30120

Duration: 26 wks (including holidays)

Location: Melbourne and Hobart

Intake: Monthly

Fee Type: Government Funding, Concession, Full Fee

FEES: Please visit  Cost   CAC-Indicative-annual-tuition-fee

Government Funding Eligibility


This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Employment Pathway

On completion, students will be able to make informed choices about employment or education pathways. Pathways could include further training,  employment, or voluntary work to provide person centred support in the role of

  • Word processing operator
  • Information officer
  • General Clerk
  • Junior Personal Assistant
  • Office Assistant
  • Receptionist
  • Customer service officer

Course Delivery

Delivery is on online with tutorials, analysis of case studies, interactive learning including discussion on key points, presentation. Simulated workplace environment is created to provide learners with business or industry learning environment simulated as companies.

This course is a full-time 26 weeks’ program which includes 22 weeks of online full time study (440 student contact hours), and 4 weeks of study breaks (public holidays, re-assessment weeks and terms breaks).

Assessment Method

Assessment methods are flexible, valid, reliable and fair.

Assessment strategies include:
• Questions and answers
• Observation and Demonstration
• Report
• Case Study
• Research Project
• Project Planning
• Data Analysis
• Scenario Analysis

Pathways Information

Further training pathways from this qualification may lead to

  • BSB40120 – Certificate IV in Business
  • BSB51918 – Diploma of Leadership and Management

Course Structure

Students will need to complete the following 13 units of competency to attain the qualification include 6 core unit and 7 electives.

Unit Code Unit Name Elective or Core
BSBCRT311 Apply critical thinking skills in a team environment C
BSBPEF201 Support personal wellbeing in the workplace C
BSBWHS311 Assist with maintaining workplace safety C
BSBSUS211 Participate in sustainable work practices C
BSBTWK301 Use inclusive work practices C
BSBXCM301 Engage in workplace communication C
BSBTEC301 Design and produce business documents E
BSBWRT311 Write simple documents E
BSBPEF301 Organize personal work priorities E
BSBXTW301 Deliver and monitor a service to customer E
BSBOPS304 Deliver and monitor a service to customers E
BSBESB302 Develop and present business proposals E
BSBCRT412 Articulate, present and debate ideas. E


Central Australian College is responsible for the quality of the training and assessment in compliance with the Standards of Registered Training Organisations (SRTO), and for the issuance of the AQF (Australian Qualifications Framework) certification documentation.

*Conditions apply

All fees are valid for 2022. Fees may change during the students’ course of study. Please refer to individual course information for text book and material fees where applicable. For Full Fee Paying Students CAC will not accept more than $1000 from each individual student prior to the commencement of the course.
For student eligible for Government Funding: Training services are provided to eligible individuals with funds made available by the Victorian and Commonwealth funding. Pursuing the courses under Victorian Training Guarantee may impact your access to further government subsidised training. Individuals with disabilities are encouraged to access government subsidised training.



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