Student support
You do not have to figure it out alone.
Study, life or wellbeing, our campus teams are here to help. Contact your campus or book a consultation.
Start here
What can CAC help you explore?
Study questions
Raise concerns about your course or study experience early.
Life in Australia
Discuss practical questions that affect your ability to settle into study.
Find the right route
CAC can point you to mentoring, accommodation or another support pathway.
Support services at a glance
Find the help that fits what you need. If you are not sure where to start, contact your campus and we will point you in the right direction.
Help with your course
Extra tuition and peer learning so you can catch up and keep moving.
About student mentoringOne-on-one mentoring
Talk through your study plan, progress and challenges with someone who knows CAC.
Book a mentoring sessionWellbeing and personal advice
Advice on personal issues and referral to external support services where needed.
Book a consultationVisa conditions and study questions
Ask early about your visa conditions, attendance and course progress.
Talk to your campusWe are here to support you
Studying away from home, or balancing study with work and family, can be challenging. If you need help with your course, your visa conditions, accommodation, money, or you are finding life or your wellbeing difficult, talk to us early. Our campus teams will listen, support you and help connect you with the right services.
You can book a one-on-one consultation about study, life or wellbeing. Choose a campus below, or book a consultation and tell us what you need.
Contact your campus
Melbourne CBD
Level 1, 276 Flinders St, Melbourne VIC 3000
Phone: 1300 258 369
Email: [email protected]
Brisbane CBD
Level 1, 345 Ann St, Brisbane City QLD 4000
Phone: 1300 258 369
Email: [email protected]
In an emergency, call 000. For urgent mental health support in Australia you can also call Lifeline on 13 11 14. Learn more about student mentoring, career mentoring and accommodation.
Your Student Support Officer
Every CAC campus has a designated Student Support Officer you can talk to about study or personal matters. The advice is professional, confidential and free. Where CAC is not the right service, the officer can refer you to outside support.
Contact us as soon as you need help. The earlier you get in touch, the more options are usually available.
Student Support and Welfare: CAC Staff Utilisation Chart (PDF)
What we can help with
- Academic support: advice to help you keep up with your course. We monitor every student’s progress and offer guidance if results are not satisfactory.
- Personal and social matters: the Student Support Officer is available during normal college hours.
- Accommodation: we can refer you to accommodation services and talk through any concerns about where you are living.
- Medical: student administration keeps an up to date list of medical professionals near each campus and can help you find a doctor.
- Social programs: from time to time we organise social events such as cultural and sightseeing trips, dinners, excursions and sport.
Information and admin help
- Visa information
- Electronic Confirmation of Enrolment
- Requests for letters
- Student ID cards
- Enrolment matters
- Orientation information
- Airport reception
- Temporary accommodation
- Social and adjustment difficulties
- Welfare issues
- Family support
- Complaints and appeals information
- Referrals to external agencies and other support services
- School and program policies
- Safety and security information