Diploma of Community Services (Case Management)

Diploma of Community Services (Case Management & Responding to Family Violence)

Course Code: CHC52021

CRICOS Code: 115538K

Duration: 52 weeks (39 weeks class and 8 weeks break)

Location: Melbourne CBD, Hobart CBD

Intake: Jan, April, July & Oct (* Monthly intake available for onshore students )

Tuition Fees: $15,000

Application Fee: $350

Course Overview:

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.

Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

To achieve this qualification, the candidate must have completed at least 200 hours of work as detailed in the Assessment Requirements of units of competency.

Career Outcome:

This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They provide direct support to individuals or groups of individuals and they also may supervise other workers and volunteers.

Possible job titles relevant to this qualification include:

• Community Care Manager
• Support Facilitator
• Care Team Leader
• Case Coordinator
• Community Services Coordinator
• Community Recreation Coordinator
• Welfare Support Worker

Entry requirements

There are no entry requirements specified in the training package, however, CAC recommends that students entering this qualification:

• Must have satisfactorily completed an equivalent of Australian year 12 or Certificate III or higher.
• Must have IELTS score of 6.0 (or equivalent) or satisfactory completion of CAC entry test, or a completion of an ELICOS program.
• All international students must be at least 18 years of age or above to study at Central Australian College.
• Must participate in Pre-Training Assessment, prior to commencement of the course.

Students are required to produce a valid working with Children Check , National Police Clearance and Immunisation history prior to commencement of placement.

Delivery Approach

Delivery is on campus. It includes face to face delivery in the classroom with tutorials, analysis of case studies, interactive learning including discussion on key points, presentation. Simulated workplace environment is created for practice, learners are expected to undertake 200 hours of work placement to achieve this qualification.

Links with Community service centres will be developed and placements will be sourced in the local and surrounding areas, to allow students to complete work placement in a real work setting.

Assessment Method

Assessment methods are flexible, valid, reliable and fair. Assessment strategies include:

• Project/Case study
• Written/Oral Questions
• Practical Observation/Demonstration/Role play
• Third Party Report
• Presentation
• Workplace Documentation/Portfolio
• Self-assessment
• Problem Solving
• Report
• E-learning
• AV Media file
• RPL Evidence

Student must complete assessments at workplace and carry out 200 hours of work placement.

Pathways from the qualification

Further training pathways from this qualification leads to higher tertiary education. Students after completion can enroll into Advanced Diploma qualification or relevant Bachelor degree courses such as Bachelor of Social work.

Course Structure

To be awarded the CHC52021 Diploma of Community Service(Case Management & Responding to Family Violence), students must complete and demonstrate competency in 20 units of competency, consisting of 12 Core Units plus 8 Electives Units.

*Conditions apply

Fees may change during your course of study. CAC reserves the right to discontinue or alter any course date, tuition or service fee, location, timetable or staffing without prior notice. This will constitute a provider default and all tuition fees will be handled in accordance with Central Australian College’s Refund Policy.  Interest will not be credited to Student Fees or disbursements and therefore no interest will be recovered by students in the event of cancellation. Students must maintain valid Overseas Student Health Care insurance throughout their enrollment.